Q: Why isn't SSL used on this site?
A: Typically, Secure Socket Layer (SSL) is used on sites that maintain private information, such as credit card numbers, passwords, or other personnel information. It is important to note that SSL does not provide absolute protection. Interested users should visit the US-CERT web site for additional information on the proper use of SSL.

While we do require CSSP training users to register, we neither collect nor store private or personal information. The information you provide when you register (name, email address, and password) is used by the system to allow you to complete the training in multiple sittings, rather than all at once. The system doesn't validate the registration information you enter, nor is this information shared (see the security and privacy notice).

Q: What is my password protecting?
A: The email address and password you provide are used by the training system to uniquely identify you so that the system can save your place in the course. The user IDs and passwords in this system are used for course registration, not the protection of information. If you leave the site before completing a course, the system will mark the lesson page you were on when you exited and take you back to that page when you return. Note: As a security precaution, please do not use the same password that you use to protect important information.

Q: How do I ask more questions?
A: Please email CSSP@hq.dhs.gov with the subject line "On Line Training." We do value and read all input. While we can't answer every email question individually, we greatly appreciate that you took the time to contact us.